Parents & Family

Everything you need to know about staying connect with us


One of your favorite people has gone off to college at SMU and become part of the Cockrell-McIntosh Commons family! Well, we are SO excited to have your amazing student in Cockrell-McIntosh Commons and we want to assure you that we make sure all residents have the opportunity to be a part of the Cockrell-McIntosh family. We also want to give you that opportunity through our parents and family newsletter. Click the button below to sign up! 

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The Cockrell-McIntosh Leadership Team is filled with individuals that are built-in to the community as resources for your student. Your student will have an RA on their individual wing, but every single RA on the CM staff is a resource to your student. We also have student leaders called Peer Leaders available to help with academics, personal health, and tough conversations. The Commons Council is available to help advocate for your student and get your student connected with others in the community. The Faculty-in-Residence and Residential Community Director are also available to help your student. The Residential Community Director is available Monday through Friday from 8:30AM - 5:00PM and has an office on the first floor of Cockrell-McIntosh Commons to assist students.

There is an RA-On-Call for the Cockrell-McIntosh community from 8PM-8AM every day of the week. The RA-On-Call's phone number is posted throughout the building, so if your student is experiencing a problem after-hours they are able to contact a staff member for assistance. The RA staff is trained to help with a variety of issues and is extremely knowledgeable about the CM community and skilled in supporting our CM students. Our RA staff members make rounds of CM to check on the well-being of students and the building, provide help with lockouts, assist with building security, enforce university policies, and act as an overall resource to CM students. 

The area desk is located in Virginia-Snider Commons and is open from 8AM-8PM daily. The VS desk is available to assist students with lockouts.

Find out about more student resources here


If you have a question there are several resources available to you. Please see below for contact information.

Cockrell-McIntosh Commons' Residential Community Director, Sarah Ballman

  • Email: (this is the best form of communication for a quick response)

  • Physical Office: Cockrell-McIntosh 132

  • Office Phone: 214-768-22031*

  • Office Hours: Monday – Friday, 8:30 am – 5:00 pm

    *Occasionally I am in other areas of campus meeting with students or advocating for our community and will not answer my office phone. If that is the case, please leave a message with your name, phone number, and a brief message and I will call you back. You can also send me an email and I will follow up with you as soon as possible.

Residence Life & Student Housing office:  

  • Office Hours: Monday – Friday, 8:30 am – 5:00 pm

  • Physical Office: Boaz Hall, the entrance to their office is off of Bishop Boulevard

  • Email:

  • Phone: 214-768-2407

  • Mailing Address: Residence Life & Student Housing Southern Methodist University PO Box 750215 Dallas, TX 75275-0215